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Family Support Specialist
Office
NVCars
Location
Reno NV
Job Category
Clerical
Compensation
$25.00 (Hourly)
Hours per Week
40
Duration
Long term
Date Posted
03/25/2025

Apply Now
Apply Now
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Back to Jobs
Family Support Specialist
Office
NVCars
Location
Reno NV
Job Category
Clerical
Compensation
$25.00 (Hourly)
Hours per Week
40
Duration
Long term
Date Posted
03/25/2025

Apply Now

Family Support Specialist

Job Description
The Washoe County District Attorney's Office is looking for a Family Support Specialist!

Under supervision, this individual assists clients in the collection of child support and medical insurance payments; initiates
appropriate administrative and legal procedures to maintain compliance with court orders; and performs related
duties as required.

Description:

Experience/Training Required:
  • One year of full-time experience involving interviewing and/or counseling in public service, law enforcement or a closely related field; OR an equivalent combination of related education and experience
  • A valid driver's license may be required at the time of appointment
  • Exercises no direct supervision
Duties:
  • Interview clients to obtain documentation and information necessary to determine eligibility for child support collection assistance under the Uniform Interstate Family Support Act, and/or state or federal criminal investigation referral. 
  • Assist clients applying for enforcement services; explain regulations, rules, policies, and support guidelines to clients, outside agencies, employers, and the public.

  • Utilize various resources to locate the non-custodial parent and determine the amount and location of income and assets; calculate child support obligation and arrearage; negotiate support agreements and paternity acknowledgement; identify barriers to payment by non-custodial parents and provide them with resources and referrals to overcome them.

  • Review available information and obtain existing court orders for child support; petition the Court for orders to establish paternity and/or child support. 
  • Enforce court orders for child support by noticing the absent parent directly, garnishing wages and assets, intercepting unemployment benefits and IRS returns, executing real property and bail forfeiture procedures, and license suspensions; assist in gathering and processing confidential information for use in Court.

  • Draft and initiate legal documents and proceedings; prepare and present case summaries to the case presenters and attorneys to assist the Court in establishing child support, determining arrearages, ordering appropriate repayment to the State or custodial party and enforcing or modifying current child support orders; testify in court regarding cases as necessary.

  • Coordinate scheduling of court-ordered genetic testing with interstate agencies and laboratories; collect in-office genetic test specimens from clients and children; meet with clients and discuss highly sensitive information in connection with establishing paternity.

  • Conduct in-office administrative reviews in order to execute a Stipulation and Judgment upon Order when matters can be equitably resolved without a court hearing.

  • Create and maintain confidential client case files; monitor cases to ensure regular child support payments; maintain collection history; reconcile balance owed and notify client of delinquency; update and maintain case data for correct distribution of monies received; determine correct distribution for any held or misidentified monies; compile case data and photos for use on television and maintain contact with media.

  • Correspond in person, by telephone or in writing with clients, out-of-state agencies, attorneys and employers to obtain and disseminate information; make referrals to other agencies as necessary
Essential Qualifications:

Knowledge of:
  • Modern office practices, methods and computer equipment.

  • English usage, spelling, vocabulary, grammar and punctuation.

  • Basic legal terminology.

  • Basic principles of mathematics and accounting.

  • Methods and techniques used in dealing with the public.

  • Interviewing methods and techniques.

  • Techniques and methods of data collection, record keeping and report preparation.
Ability to:
  • Work in an office environment. 
  • Respond to requests and inquiries from the public with empathy, understanding and patience.

  • Interact effectively and sensitively with individuals from diverse backgrounds.

  • Resolve conflict situations, gaining cooperation through discussion and persuasion.

  • Understand and follow oral and written instructions.

  • Write clear, concise reports and compose correspondence and memoranda.

  • Prepare and maintain accurate and complete records.

  • Complete multiple concurrent projects and manage priorities and tasks.

  • Plan and organize work to meet schedules and deadlines.

  • Multi-task to meet timelines.

  • Perform repetitive tasks without compromising accuracy.

  • Maintain confidentiality of sensitive data and information.

  • Exercise good judgment, flexibility, and sensitivity in response to changing situations and needs.

  • Communicate clearly and concisely, both orally and in writing.

  • Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course
    of work.

Marathon Staffing is an Equal Opportunity Employer and participates with E-Verify.

IND4
About Marathon

Marathon is one of the largest regional employers, supplying temporary, on-site, contract, contract to hire and direct hire employees to companies throughout the United States. We have over three decades of staffing experience and place over 15,000 team members annually.

Marathon exists to help people achieve.

MARATHON IS AN EQUAL OPPORTUNITY EMPLOYER
Contact Us
NVCarson City/Reno
769 Basque Way, Suite 100, Carson City, NV 89706
Phone: 775-200-0481
Fax Number: 775-200-0929
For more information about this position, email Tony Frenchu
Apply Now
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